Customer: any professional or natural person capable within the meaning of Articles 1123 et seq. of the French Civil Code, or legal entity, who visits the Site which is the subject of these general terms and conditions.
Services: SIC MARKING makes the following services available to customers:
Content: All elements constituting the information present on the Site, in particular texts – images – videos.
Customer Information: Hereinafter referred to as “Information (s)” which corresponds to all personal data that may be held by SIC MARKING for the management of your account, customer relationship management and for analysis and statistical purposes.
User: Internet user connecting to and using the above-mentioned site.
Personal information: “Information which enables, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies” (article 4 of law no. 78-17 of January 6, 1978).
The terms “personal data”, “data subject”, “processor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: no. 2016-679)
In accordance with article 6 of French law no. 2004-575 of June 21, 2004 on confidence in the digital economy, users of the https://en.sic-marking.ca// website are informed of the identity of the various parties involved in its creation and follow-up:
Owner: SAS SIC MARKING Share capital: 750300€ VAT number: FR 62 388 778 862 – ZAC BEL AIR, 195 RUE DES VERGERS CS 80017 69480 POMMIERS
Publication manager: E.Bleton – e.bleton@sic-marking.com
The person responsible for publication is an individual or a legal entity.
Webmaster: C. Pronesti – c.pronesti@sic-marking.com
Host: O2 SWITCH – Chemin des Pardiaux 63000 CLERMONT FERRAND +33 44 44 60 40
Data protection delegate: E.Bleton – e.bleton@sic-marking.com
The Site constitutes an intellectual work protected by the provisions of the French Intellectual Property Code and applicable international regulations. The Customer may not in any way reuse, transfer or exploit for his own account all or part of the elements or works on the Site.
Use of the https://en.sic-marking.ca// website implies full acceptance of the general conditions of use described below. These conditions of use may be modified or supplemented at any time, and users of the https://en.sic-marking.ca// site are therefore advised to consult them regularly.
This website is normally accessible to users at all times. However, SIC MARKING may decide to interrupt the site for technical maintenance purposes, in which case it will endeavor to inform users in advance of the dates and times of the intervention. The https://en.sic-marking.ca// website is regularly updated by SIC MARKING. Similarly, the legal notices may be modified at any time: they are nonetheless binding on the user, who is invited to refer to them as often as possible in order to take cognizance of them.
The purpose of the https://en.sic-marking.ca// website is to provide information concerning all of the company’s activities. SIC MARKING endeavors to provide information on the https://en.sic-marking.ca// website that is as accurate as possible. However, SIC MARKING cannot be held responsible for any omissions, inaccuracies or failure to update such information, whether caused by SIC MARKING or by third-party partners supplying such information.
All information provided on the https://en.sic-marking.ca// website is given for guidance only, and is subject to change. Furthermore, the information provided on the https://en.sic-marking.ca// website is not exhaustive. It is subject to modifications having been made since it was put online.
The site uses JavaScript technology. The website cannot be held responsible for any material damage linked to the use of the site. In addition, the user of the site undertakes to access the site using recent hardware, free of viruses and with a browser of the latest generation updated The site https://en.sic-marking.ca// is hosted with a provider on the territory of the European Union in accordance with the provisions of the General Regulation on Data Protection (RGPD: No. 2016-679)
The aim is to provide a service that ensures the best rate of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible time, in particular for maintenance purposes, to improve its infrastructures, in the event of infrastructure failure or if the Services generate traffic deemed abnormal.
SIC MARKING and the host cannot be held responsible in the event of malfunction of the Internet network, telephone lines or computer and telephony equipment, in particular due to network congestion preventing access to the server.
SIC MARKING is the owner of the intellectual property rights and holds the rights of use on all elements accessible on the website, notably texts, images, graphics, logos, videos, icons and sounds. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is forbidden, except with the prior written authorization of : SIC MARKING.
Any unauthorized use of the site or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the French Intellectual Property Code.
SIC MARKING acts as the publisher of the site. SIC MARKING is responsible for the quality and accuracy of the Content it publishes.
SIC MARKING may not be held liable for any direct or indirect damage caused to the user’s equipment when accessing the SIC MARKING website, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.
SIC MARKING cannot be held responsible for indirect damage (such as loss of business or loss of opportunity) resulting from use of the https://en.sic-marking.ca// website. Interactive areas (possibility to ask questions in the contact area) are available to users. SIC MARKING reserves the right to delete, without prior notice, any content posted in this area that contravenes French legislation, in particular provisions relating to data protection. Where applicable, SIC MARKING also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, insulting, defamatory or pornographic nature, whatever the medium used (text, photographs, etc.).
The Customer is informed of the regulations concerning marketing communications, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 as well as the General Data Protection Regulation (RGPD: n° 2016-679).
For Personal Data collected as part of the creation of the User’s personal account and browsing on the Site, the person responsible for processing Personal Data is: SIC MARKING. SIC MARKING is represented by G. Barraud, its legal representative.
As the party responsible for processing the data it collects, SIC MARKING undertakes to comply with the legal provisions in force. In particular, it is the Customer’s responsibility to establish the purposes of its data processing, to provide its prospects and customers with complete information on the processing of their personal data, once their consent has been obtained, and to maintain an accurate data processing register. Whenever SIC MARKING processes Personal Data, SIC MARKING takes all reasonable steps to ensure that the Personal Data is accurate and relevant to the purposes for which SIC MARKING processes it.
SIC MARKING may process some or all of the following data:
– to enable browsing on the Site and the management and traceability of services ordered by the user: Site connection and use data, invoicing, order history, etc.
– to prevent and combat computer fraud (spamming, hacking, etc.): hardware used for browsing, IP address, password (hashed), etc.
– to improve Site navigation: connection and usage data
– to conduct optional satisfaction surveys on SIC MARKING: e-mail address
– to conduct communication campaigns (sms, e-mail): telephone number, e-mail address.
SIC MARKING does not sell your personal data, which is therefore only used by necessity or for statistical and analysis purposes.
In accordance with current European regulations, Users of https://en.sic-marking.ca// have the following rights:
– right of access (Article 15 RGPD) and rectification (Article 16 RGPD), updating, completeness of Users’ data right to block or delete Users’ personal data (Article 17 RGPD), when it is inaccurate, incomplete, equivocal, out of date, or whose collection, use, communication or storage is prohibited
– the right to withdraw consent at any time (Article 13-2c RGPD)
– the right to limit the processing of Users’ data (Article 18 RGPD)
– right to object to the processing of Users’ data (Article 21 GDPR)
– right to portability of data provided by Users, where such data is subject to automated processing based on their consent or on a contract (Article 20 RGPD)
– the right to define the fate of Users’ data after their death and to choose to whom SIC MARKING should communicate (or not) their data to a third party that they have previously designated.
As soon as SIC MARKING becomes aware of the death of a User and in the absence of instructions from the User, SIC MARKING undertakes to destroy the User’s data, unless it is required to be kept for evidential purposes or to comply with a legal obligation.
If the User wishes to know how SIC MARKING uses his/her Personal Data, ask to rectify it or object to its processing, the User may contact SIC MARKING in writing at the following address:
SIC MARKING – DPO, E.Bleton
ZAC BEL AIR, 195 RUE DES VERGERS CS 80017 69480 POMMIERS.
In this case, the User must indicate the Personal Data that he/she would like SIC MARKING to correct, update or delete, identifying him/herself precisely with a copy of an identity document (identity card or passport).
Requests for the deletion of Personal Data will be subject to the obligations imposed on SIC MARKING by law, in particular as regards the retention or archiving of documents. Finally, SIC MARKING Users may lodge a complaint with the supervisory authorities, in particular the CNIL (https://www.cnil.fr/fr/plaintes).
SIC MARKING refrains from processing, hosting or transferring the Information collected on its Customers to a country located outside the European Union or recognized as “non-adequate” by the European Commission without informing the Customer in advance. For all that, SIC MARKING remains free to choose its technical and commercial subcontractors on condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (RGPD: n° 2016-679).
SIC MARKING undertakes to take all necessary precautions to preserve the security of the Information and in particular that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer’s Information is brought to SIC MARKING’s attention, SIC MARKING shall inform the Customer as soon as possible and inform the Customer of the corrective measures taken. SIC MARKING does not collect any “sensitive data”.
The User’s Personal Data may be processed by SIC MARKING subsidiaries and subcontractors (service providers), exclusively in order to achieve the purposes of this policy.
Within the limits of their respective responsibilities and for the purposes mentioned above, the main persons likely to have access to SIC MARKING’s Users’ data are mainly our customer service agents.
We collect the following data concerning users of the site, which is essential for the operation of the service, and which will be kept for a maximum period of 60 months after the end of the contractual relationship:
Surname, first name, postal address, e-mail address, telephone number.
SIC MARKING also collects information to improve the user experience and provide contextualized advice:
Anonymous browsing data via GA4
This data is kept for a maximum period of 60 months after the end of the contractual relationship.
Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security. Should we become aware of a security breach, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take account of our legal obligations, whether at national or European level. We are committed to keeping our customers fully informed of all matters relating to the security of their account, and to providing them with all the information necessary to help them meet their own regulatory reporting obligations.
No personal information of the user of the SIC MARKING site is published without the user’s knowledge, exchanged, transferred, assigned or sold on any medium whatsoever to third parties. Only the assumption of the repurchase of SIC MARKING and its rights would allow the transmission of the aforementioned information to the possible purchaser who would be in turn held of the same obligation of conservation and modification of the data with respect to the user of the site of SIC MARKING.
To ensure the security and confidentiality of Personal Data and Personal Health Data, SIC MARKING uses networks protected by standard devices such as firewalls, pseudonymization, encryption and passwords.
When processing Personal Data, SIC MARKING takes all reasonable steps to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.
The https://en.sic-marking.ca// website contains a number of hyperlinks to other sites, set up with the authorization of SIC MARKING.
Unless you decide to disable cookies, you accept that the site may use them. You may deactivate these cookies at any time, free of charge, using the deactivation options provided below, although this may reduce or prevent access to all or part of the Services offered by the site.
A “cookie” is a small data file sent to the User’s browser and stored on the User’s terminal (e.g. computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies are in no way likely to damage the User’s terminal.
SIC MARKING may process information about the User’s visit to the Site, such as the pages consulted and searches performed. This information enables SIC MARKING to improve the content of the Site and the User’s browsing experience.
Cookies facilitate browsing and/or the provision of services offered by the Site, and the User may configure his/her browser to allow him/her to decide whether or not to accept them, so that Cookies are stored in the terminal or, on the contrary, are rejected, either systematically or depending on the sender. The User may also configure his browser software so that acceptance or rejection of Cookies is proposed from time to time, before a Cookie is likely to be recorded in his terminal. SIC MARKING informs the User that, in this case, it is possible that not all the functionalities of his/her browser software will be available.
If the User refuses to accept cookies on his or her terminal or browser, or if the User deletes cookies stored on his or her terminal or browser, the User is informed that his or her browsing and experience on the Site may be limited. This may also be the case when SIC MARKING r or one of its service providers is unable to recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.
Where applicable, SIC MARKING declines all responsibility for the consequences linked to the impaired operation of the Website and any services offered by SIC MARKING, resulting from (i) the refusal of Cookies by the User (ii) the impossibility for SIC MARKING to record or consult the Cookies necessary for their operation due to the User’s choice. To manage Cookies and the User’s choices, the configuration of each browser is different. This is described in the browser’s help menu, which will indicate how the User can modify his or her wishes with regard to Cookies.
At any time, the User may choose to express and modify his/her wishes with regard to Cookies. SIC MARKING may also use the services of external service providers to help it collect and process the information described in this section.
Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus appearing on the SIC MARKING Website or in its mobile application and if the User has accepted the deposit of cookies by continuing to navigate on the SIC MARKING Website or mobile application, Twitter, Facebook, Linkedin and Google Plus may also deposit cookies on your terminals (computer, tablet, cell phone).
These types of cookies are deposited on your terminals only if you consent to them, by continuing your navigation on the SIC MARKING Website or mobile application. However, the User may revoke his or her consent to SIC MARKING depositing this type of cookie at any time.
SIC MARKING may occasionally employ Internet tags (also known as “tags”, action tags, single-pixel GIFs, clear GIFs, invisible GIFs and one-to-one GIFs) and deploy them via a specialist web analytics partner who may be located (and therefore store the relevant information, including the User’s IP address) in a foreign country.
These beacons are placed both in the online advertisements enabling Internet users to access the Site, and on the various pages of the Site.
This technology enables SIC MARKING to evaluate visitors’ responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened, and the information consulted), as well as the User’s use of the Site.
The external service provider may collect information about visitors to the Site and other Internet sites using these tags, compile reports on Site activity for SIC MARKING, and provide other services relating to the use of the Site and the Internet.